DSL Sound is a full service audio, video, lighting, staging and labor contractor.
DSL Sound is a full service audio, video, lighting, staging and labor contractor for permanent installations and event productions. DSL can also provide rental equipment for a variety of events.
Keywords: Sound, Audio, Video, Projection, Audiovisual, Event Production, Sound Systems, Sound Installation, Digital Signage,
Interview Q&A
How long have you been in business?
DSL Sound has been in business since 1979. DSL started with a local rock band, Draco, and once the the band broke up, DSL Sound was born.
What is your primary product or service?
DSL Sound's provides professional audiovisual services. For live events or installations, we can provide: sound, lighting, video, digital signage, staging, production management, av networking and telecommunication conferencing. DSL Sound also can build custom audiovisual housing equipment in our in house woodshop.
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
DSL Sound has been in business since 1979. DSL started with a local rock band, Draco, and once the the band broke up, DSL Sound was born.
How do you differentiate yourself from other businesses in your category and area?
DSL Sound has a large inventory of audiovisual equipment, so we do not need to outsource equipment for many live events. Our stock also allows us to lend comparable equipment to clients whose installed equipment has failed for whatever reason, while their equipment is sent back to the manufacturer for repairs. We also have an in house woodshop where we build custom wooden desks and other audiovisual housing for our installation clientele.
How many locations do you have and do you have plans to expand?
Our headquarters is in Hagerstown, MD however we also have a satellite office in Dover, DE. We are licensed to install audiovisual systems in: Maryland, Pennsylvania, West Virginia, Virginia, Delaware and the District of Columbia. For live events and shows, we have traveled from Miami to Boston, and as far west as Chicago. We are willing and able to travel to meet our client's needs.
Provide detailed directions to your location
We are located at 67 W Baltimore Street Hagerstown, MD. We do not have a store front, but welcome walk-ins for inquiry.
What type of payments do you accept?
DSL Sound accepts cash, check and all major credit cards as payment.
Which areas do you service?
Our headquarters is in Hagerstown, MD however we also have a satellite office in Dover, DE. We are licensed to install audiovisual systems in: Maryland, Pennsylvania, West Virginia, Virginia, Delaware and the District of Columbia. For live events and shows, we have traveled from Miami to Boston, and as far west as Chicago. We are willing and able to travel to meet our client's needs.
Who owns your company or runs daily operations?
Bill Hetzer is the owner, President and CEO of DSL Sound and is often involved in many day to day activities.
What are your hours of operation?
Our office is open Monday through Friday 7am to 4pm. If we're providing services for a live show or event however, the client's needs dictate working hours. We also frequently provide a Sunday visit for Church clientele, after their audiovisual system is newly installed, to ensure that during that first service with their new system, everything runs smoothly and all their technicians are properly trained.
What is the best compliment anyone can give you?
A positive review on our Facebook or Google+ page.
What is your favorite quote or Bible verse?
“If you give before you take you may be surprised by the return.” ―Jon Loomer